MCF - Multi Channel Fulfilment
All Done For You

Pick and Pack Services

Whether you're a growing start-up dispatching a few hundred orders a month or an established retailer shifting thousands, MCF has the pick and pack infrastructure, technology, and people to make it happen, without the headaches.
Award Winning Fulfilment
99% Pick Accuracy
3 Fulfilment Centres

Get a Free Quote

Tell us about your business and we'll get back to you within 24 hours.

No commitment required. We'll respond within 24 hours.

Trusted by growing UK brands

The Range logo
Einhell logo
Silver Cross logo
Wilko logo
Black Hammer logo
Foxmans logo
KP Store logo
Notorious logo
Province Deli logo
Realalt logo
3D Active logo
Moowy logo
Good Good logo
Avalla logo
The Fine Bedding Co logo
Coway logo
EV Cable Shop logo
EZ Shopper logo
FlexiBorder logo
Fragrance & Glamour logo
DryerStands logo
The Range logo
Einhell logo
Silver Cross logo
Wilko logo
Black Hammer logo
Foxmans logo
KP Store logo
Notorious logo
Province Deli logo
Realalt logo
3D Active logo
Moowy logo
Good Good logo
Avalla logo
The Fine Bedding Co logo
Coway logo
EV Cable Shop logo
EZ Shopper logo
FlexiBorder logo
Fragrance & Glamour logo
DryerStands logo

MCF's Process

Our Pick and Pack Process

Person Walking blue icon.
STEP 01

We Pick It

The moment an order drops into our system from your online store, our warehouse management software gets to work. Orders are automatically allocated to the correct storage locations within our facility, and our team of trained pickers are guided directly to the right products using our inventory system.

Cardboard Box blue icon.
STEP 02

We Pack It

Picking the right item is only half the battle. How that item is packed matters just as much — both for protecting your products during transit and for creating a positive unboxing experience that reflects well on your brand. Before an item is packed, it's inspected to ensure it's in perfect condition.

Local Shipping Truck blue icon.
STEP 03

We Ship It

Customers have come to expect fast, reliable delivery — and if your fulfilment operation can't keep up, your competitors will fill the gap. At MCF, getting orders out of the door quickly and into your customers' hands safely is the beating heart of everything we do.

Trusted by UK Businesses

Multi Channel Fulfilment has built a reputation as one of the most trusted pick and pack logistics providers in the UK — and that reputation didn't happen overnight. It was earned order by order, client by client, through a relentless commitment to accuracy, speed, and service that genuinely puts your business first.

We work with businesses of every shape and size, from ambitious start-ups taking their first steps into eCommerce to large-scale retailers with complex, multi-channel operations. Our scalable pick and pack solutions are designed to grow alongside your business, meaning you'll never outgrow us — and you'll never pay for capacity you don't need.

With state-of-the-art warehouse management software, advanced picking and packing technology, and an experienced team of fulfilment professionals, we're equipped to handle orders of any volume, any complexity, and any product type. From clothing and accessories to electronics, household goods, and everything in between — MCF has the expertise and the facilities to fulfil your orders accurately, efficiently, and on time, every time.

Global Awards

Partner With Award Winners

Don't just take our word for it. We provide our clients with the best customer support in the business. Your customers are our customers. Because of this, we've won countless fulfilment centre awards.

Best Reverse Logistics UK award logo

Best Reverse Logistics UK award logo

Best Reverse Logistics UK award logo

Best Reverse Logistics UK award logo

Best Fulfilment Centre North UK award logo

Best Fulfilment Centre North UK award logo

Family Business Entrepreneur of the Year award logo

Family Business Entrepreneur of the Year award logo

Best eCommerce Fulfilment 2025 award logo

Best eCommerce Fulfilment 2025 award logo

Award of Excellence 2025 logo

Award of Excellence 2025 logo

Award of Excellence 2025 logo

Award of Excellence 2025 logo

Best Reverse Logistics UK award logo

Best Reverse Logistics UK award logo

Best Reverse Logistics UK award logo

Best Reverse Logistics UK award logo

Best Fulfilment Centre North UK award logo

Best Fulfilment Centre North UK award logo

Family Business Entrepreneur of the Year award logo

Family Business Entrepreneur of the Year award logo

Best eCommerce Fulfilment 2025 award logo

Best eCommerce Fulfilment 2025 award logo

Award of Excellence 2025 logo

Award of Excellence 2025 logo

Award of Excellence 2025 logo

Award of Excellence 2025 logo

Our Facilities

Fulfilment Centre Locations

Three strategically located fulfilment centres providing nationwide coverage across the UK.

Aerial view of a large multi-bay fulfilment warehouse with loading bays and delivery vehicles parked outside.
Liverpool

Aintree Fulfilment Centre

70,000 sq ft
7,500 pallet capacity

Key Features

  • Secure Gated Premise
  • ADT Alarm
  • Red and Blue Care
Exterior of a fulfilment warehouse and office building with integrated loading bay and on-site parking.
Liverpool

Haydock Fulfilment Centre

56,000 sq ft
4,500 pallet capacity

Key Features

  • Secure Gated Premise
  • ADT Alarm
  • Red and Blue Care
Exterior of a large industrial eCommerce fulfilment warehouse with roller shutter entrance and secure perimeter bollards.
Liverpool

Skelmersdale Fulfilment Centre

65,000 sq ft
4,000 pallet capacity

Key Features

  • Secure Gated Premise
  • ADT Alarm
  • Red and Blue Care

Pick and Pack Costs

Simple, Transparent Pricing

At MCF, we believe in honest pricing. You'll always know exactly what you're paying for and exactly what you're getting in return. No hidden fees buried in the small print. No unexpected charges appear on your invoice without warning.

Just clear, straightforward costs that make it easy to forecast your logistics overheads and build a profitable business.

We work with businesses across a wide range of order volumes, and our pricing is structured to reflect your actual usage — so whether you're shipping 500 orders a month or 50,000, you'll pay a fair price for the service you receive.

Your storage breakdownOptimised
Pallet72%
Shelf45%
Pick Bin28%

Right-sized storage -- no wasted space

Quarter pallet

Available from day one

Measured on arrival

Pay for exact size

Technology

Detailed Insights. Real Results.

Offer Tag blue icon.

Consolidated Sales Channels

MCF consolidates your sales channels to create a clear process. Evaluate data with detailed reports and make fast decisions.

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Live Tracking Updates

Sync your accounts with our real time Warehouse Management System to receive live tracking updates and a panoramic view of your account.

Document blue icon.

Monthly or Quarterly KPI Reporting

MCF provides insightful business reports on your behalf, so you can monitor KPIs and receive important account analytics.

The Picking Process

Every successful fulfilment operation starts with a rock-solid picking process — and at MCF, we've invested heavily to make ours the best in the business. There's no guesswork, no wasted time, and no room for error.

Our technology tracks product levels in real-time, so we always know exactly where your stock is and how much of it remains — meaning your customers will never be let down by an item that's out of stock without warning.

The moment a customer places an order on your store, it flows directly into our system without any manual intervention required on your part. That automation means faster processing, fewer mistakes, and a smoother logistics experience for your customers from the very first click.

Our team is trained to handle an exceptionally wide variety of products, and we take pride in being flexible enough to accommodate bespoke picking requests. Whether your products have specific handling requirements, need individual inspection before picking, or demand a particular method of selection, we'll build a process around your needs — not the other way around.

eCommerce fulfilment warehouse operative picking an order from labelled racking shelves using a handheld barcode scanner.

The Packing Process

At MCF, every order that leaves our warehouse is packed with care and precision by a team of experienced fulfilment professionals. Nothing leaves our warehouse unless it meets our high standards.

We offer a comprehensive range of recycled and recyclable packaging materials as standard — because we believe protecting your products and protecting the planet aren't mutually exclusive. Our standard packaging options include mailing bags, book wraps, and pulp packaging for items like paints and fragile goods.

Whatever your product, we'll select the packaging that best protects it during dispatch, whether that's clothing and accessories, consumer electronics, kitchenware, or anything else you sell. Each packing slip and shipping label can be customised with your brand's logo, colour scheme, and messaging — so when your customer receives their order, it feels like it came directly from you.

The Packing Process

The Shipping Process

Once an order has been picked and packed, our system automatically allocates it to the most appropriate carrier based on the destination, weight, dimensions, and your agreed-upon shipping preferences. We work with a carefully selected network of leading UK and international shipping carriers, including some of the most trusted names in postal and courier services. 

Royal Mail
Hermes / Evri
Parcelforce
DPD
DHL
UPS
FedEx
Yodel

Why Choose Us

Why Outsource Your Pick and Pack

It's a fair question. You might be managing fulfilment in-house right now and wondering whether the switch is really worth it. For most eCommerce businesses, in-house fulfilment becomes a bottleneck.
Why Outsource Your Pick and Pack
01
Clock blue icon.

You Get Your Time Back

Every hour you or your team spends picking, packing, and shipping is an hour not spent on product development, marketing, customer acquisition, or any of the other things that actually grow your business.
02
Money blue icon.

You Reduce Your Costs

Running your own fulfilment operation means paying for warehouse space, packing materials, equipment, staff, carrier relationships, and the management overhead that comes with all of the above.
03
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You Scale Without Stress

One of the most common problems growing ecommerce businesses face is that their fulfilment operation can't keep up with their sales success. When order volumes spike — whether through a marketing campaign, a seasonal rush, or organic growth — in-house operations often buckle under the pressure.
04
Check blue icon.

Much Better Accuracy

Fulfilment errors are expensive — both in direct costs and in the damage they do to your brand reputation. MCF's multi-layered quality control process — combining barcode scanning, weight checks, and visual inspection — minimises the risk of error and protects your brand with every single order.
05
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Access Expertise

MCF has been doing this for years. We've processed hundreds of thousands of orders, navigated every kind of fulfilment challenge, and built relationships with the best carriers in the business.
06
Local Shipping Truck blue icon.

Ordered Today, Delivered Tomorrow

Get your customers' parcels from "order received" to "delivered" within 24 hours at an affordable rate.

Stock Control

Never Sell An Out-of-Date Product Again

Burger blue icon.

FEFO

First Expired, First Out. Ideal for food supplements and perishable goods with best-before dates.

Alt Route Round blue icon.

FIFO

First In, First Out. Ensures older stock ships before new stock for high presentation standards.

12,847

Tracked Items

234

Batches Active

100%

Compliance

SKU-4821

Vitamin D3

B-2847Exp 2027-03
SKU-3192

Omega-3

B-1293Exp 2026-11
SKU-7834

Protein Bar

B-5571Exp 2026-08
SKU-2156

Zinc Tabs

B-8834Exp 2027-06
SKU-9043

Iron Caps

B-3347Exp 2027-01
SKU-5567

Biotin

B-6612Exp 2026-12
B-2847
B-1293
B-5571
B-8834
B-3347
B-6612
B-2847
B-1293
B-2847
B-1293
B-5571
B-8834
B-3347
B-6612
B-2847
B-1293

The MCF Advantage

Ready To Get An Advantage?

99%On-Time Delivery
2M+Orders Fulfilled
24hrProcessing Time
Trending up arrow blue icon.
Core Advantage

Scale Without Limits

Ready to get an advantage over your competitors? Optimise your delivery process and boost your customer satisfaction. Let MCF handle the logistics. You focus on scaling your business.

No minimum orders
Same-day dispatch
Dedicated account manager
Money blue icon.

Clear, Simple Pricing

All-inclusive, Amazon-like pricing with no long-term contracts or hidden fees. Know your costs from day one.

Amazon logo in blue.

Amazon-like Fulfilment

First-class customer experience starts with fast, accurate shipping. Your brand gains loyal customers for life.

Get A Free Quote Today

Are you looking to scale your business with a flexible fulfilment partner?

Look no further. At MCF, we offer top-tier fulfilment services, from order processing and inventory management to shipping. Our experienced team is ready to revolutionise your fulfilment system.

Complete the form or call us directly.

Simple Pricing
100+ Store Connectors
Branded Packaging
B2C & B2B
Hassle-Free Experience
Same Day Delivery